Shipping policy

Welcome to SAMAR. We value our customers and strive to provide a smooth and reliable shipping experience for all orders placed through our store.

---

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Please note that order processing times may be slightly delayed during high-demand periods or holidays.

---

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Standard Shipping (U.S.): 3–7 business days

• Express Shipping (U.S.): 1–3 business days

• International Shipping: 7–15 business days

Delivery times are estimates and may vary depending on destination and carrier delays beyond our control.

---

Order Tracking

Once your order has shipped, you will receive an email notification that includes a tracking number. Please allow up to 48 hours for tracking information to become available.

---

Shipping Locations

We currently ship within the United States and to select international destinations.
If you’re unsure whether we ship to your location, please contact us at samar.nyc.leb@gmail.com.

---

Customs, Duties, and Taxes (International Orders)

All international orders may be subject to import duties and taxes, which are imposed once the shipment reaches your country.
SAMAR is not responsible for these charges—these are the responsibility of the customer.

---

Lost or Damaged Packages

SAMAR is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.
However, you can also contact us at samar.nyc.leb@gmail.com, and we’ll do our best to assist you.

---

Incorrect Shipping Information

Please ensure that all shipping details are entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

---

Contact Us

For any questions or concerns regarding shipping, please reach out to us at:
📧 samar.nyc.leb@gmail.com